Inbox Rescue for
Overwhelmed Seniors
A calm, step- by-step inbox cleanup session — done together over Zoom. Your parent stays in control. Adult children are welcome to join.
No passwords. No account access. No judgment.
How Inbox Rescue Helps
“I didn’t even know these decluttering tools existed. With Jeremy’s patient guidance, my inbox finally feels manageable.”
Emails pile up quickly — spam, scams, missed bills, and confusing alerts all mixed together.
What starts small can quietly become overwhelming.
Inbox Rescue is a hands-on, patient cleanup session for aging parents — and for adult children who are tired of last-minute tech emergencies.
We work together, remotely, in a calm, supportive way that helps your parent:
understand what’s actually important
reduce scams and unnecessary noise
feel confident using email again
The goal isn’t just a cleaner inbox —
it’s fewer problems and more confidence going forward.
This is a good fit if…
• important emails are buried under junk or spam
• scam or phishing messages keep appearing
• a parent feels unsure, avoidant, or stuck around email
• adult children are managing tech issues from a distance
If email has become a source of stress instead of connection, Inbox Rescue offers a calm, judgment-free way forward.
What’s Included
During your Inbox Rescue, we work together — calmly and at your parent’s pace — to make email safer and easier to manage.
Every session includes:
reviewing the inbox together (never guessing, never rushing)
identifying scam patterns and dangerous senders
unsubscribing from unwanted lists and junk
setting up simple filters and folders so important messages don’t get lost
flagging critical companies (medical, financial, travel)
creating a clear plan for “what to do if you see a scam”
This isn’t just a cleanup — it’s a confidence reset.
How it Works
This Session is Done 100% Remotely
No device drop-off or in-person appointment needed.
We meet on Zoom and guide your parent step by step, at their pace.
Your parent stays in full control of their screen the entire time.
Adult children are welcome to attend — or receive a clear summary afterward that includes:
what was addressed
key safety improvements
optional next-step recommendations
Results Families Typically See
Parents checking email confidently again
Fewer panicked phone calls and last-minute tech emergencies
Bills and medical messages no longer missed
A dramatic reduction in scam exposure
A calmer daily digital routine
Less emotional stress for everyone involved
A safer, simpler inbox with a system your parent can actually maintain
These changes tend to last because they’re built around your parent’s comfort and capacity — not perfection.
Why Families Trust Us
Human-led support (not a bot or software tool) for moments that feel confusing or high-stakes
Your parent stays in control — we don’t take over accounts or do anything “behind the scenes”
A simple, repeatable process designed to reduce overwhelm and make next steps clear
Many families leave a session feeling calmer, clearer, and more confident about what to do next
Session Pricing
Clear, upfront pricing. No surprises, no subscriptions required.
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For most inbox cleanups, including scam checks, missed bills, and basic organization.
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Best for very full inboxes, repeated scam exposure, or when extra setup time is needed.
Trusted by families nation-wide.
We help older adults feel confident and safe using today’s technology — and we give their adult children peace of mind.
With over 20 years of combined experience in digital organization, teaching, and hands-on tech support, we specialize in making confusing technology feel simple, calm, and manageable. We work patiently, explain things clearly, and move at your parent’s pace — so nothing feels rushed, overwhelming, or uncomfortable.
We care deeply about doing this work with patience, respect, and kindness.
Who We Are
Lisa Shaw, Co-Founder & Client Experience Director
FAQs
Parents’ Tech Team is small, human-led team that helps families reduce inbox stress and scam risk — calmly, transparently, and without taking control away from your parent.
Is this done remotely?
Yes. Everything happens on Zoom. Your parent stays in full control of their screen — we simply guide them step-by-step.
Do you log into their email for them?
No. We never take over or access accounts directly.
Your parent clicks everything while we give clear, calm instructions.
Is Parents’ Tech Team a legitimate service?
Yes. Parents’ Tech Team is a small, human-led service that works with families over Zoom to reduce inbox stress and scam risk. We never ask for passwords, never take over accounts, and never pressure families into ongoing services.
What if my parent is nervous with technology?
That’s exactly who this service is for. We move slowly, repeat steps as needed, and keep things simple and judgement-free.
Do I need to attend the session?
You’re welcome to join, but it isn’t required. You’ll receive a summary of what was fixed, what was changed, and any recommended next steps.
How is this different from using AI or scam-checker tools?
Automated tools can be helpful, but they can’t see context or family dynamics. We provide calm, human judgment — especially when messages feel confusing, urgent, or high-stakes.
How much email cleanup can you do in one session?
A standard 60-minute session handles most inboxes. For parents with tens of thousands of emails or multiple accounts, we recommend the 90-minute extended session.
What results can we expect?
A cleaner inbox, fewer spam risks, less confusion — and a calmer, more confident parent.
