We provide patient, remote tech support for older adults and their families, plus hands-off services like inbox cleanups, scam protection, device organization, and digital wellness setup. Limited in-home visits are available in Montgomery County and NW DC.

Yes. Our Inbox Rescue session is designed specifically to help older adults reduce overwhelm, clear spam, organize important emails, and feel confident using their inbox again.

Yes. Your parent stays in full control of their screen, and we guide the process step-by-step. We never log into accounts or handle passwords.

We can help clean out spam, unsubscribe from unwanted emails, organize folders, search for missing messages, identify scam attempts, and improve overall email settings.

Yes — it can be included, but parents who feel overwhelmed by email usually benefit from the dedicated Inbox Rescue session.

Yes — that’s our specialty. We go slowly, explain everything in plain language, and never use jargon or pressure.

Most sessions happen online via Zoom. You book a time, click the link in your email, and we walk you or your parent through everything step by step.

Yes, for Montgomery County and NW DC. In-home sessions cost more due to travel time and setup, and availability is limited.

We offer three simple remote session types:

• Quick Fix (30 minutes) — $85

• Standard Session (60 minutes) — $150

• Extended Session (90 minutes) — $225

Packages start at $325, and in-home visits are quoted individually.

Absolutely. Adult children often book on behalf of parents. You can forward the confirmation email to them, or join the session alongside them.

We can help them get set up during the appointment, or you can join from your own device to assist. If necessary, we can do an in-home visit instead.

No — we’re not a repair shop. But we can tell you whether the device needs repair and help you find a trustworthy local option.

Yes. We specialize in scam prevention and digital safety for older adults, including email cleanup, password protection, device audits, and fraud-spotting guidance.

We offer memberships with monthly check-ins, ongoing monitoring, and access to digital tools designed to make tech easier for seniors and less stressful for families.

Yes. We often coordinate with caregivers, senior living communities, and geriatric care managers to keep tech running smoothly.

Sessions can be rescheduled up to 24 hours in advance. If we’re unable to resolve your issue, we’ll discuss next steps and make it right.