Clear, Calm Tech Support for Families Who Need a Little Extra Help
About Us
Most families don’t need complicated tech services — they need reliable support that feels human, patient, and trustworthy. That’s why we built this service: to make everyday technology easier for aging parents and less stressful for the adult children trying to help them.
Your parents get confidence, safety, and independence.
You get peace of mind, fewer emergencies, and more time back.
What We Believe
Technology should make life easier — not overwhelming.
We help seniors stay connected, avoid scams, keep devices running smoothly, and navigate the digital world without fear.
Support should be simple and dependable.
No judgment. No confusing jargon. Just kind, steady help when it’s needed.
Families deserve clarity, not chaos.
Our mix of hands-off services, memberships, and digital tools makes it easy to get the right level of support — without constantly troubleshooting for your parents yourself.
What Makes Our Approach Different
We understand both sides of the equation.
We know what aging parents struggle with — and we know the pressure adult children feel to help them.
We prioritize safety and clarity.
Scam protection, secure setups, and simple systems are at the core of everything we do.
Expand your potential
Hands-off options, memberships, and digital tools mean your family gets the help it needs — without you having to manage every little thing.
Meet the Team
Lisa Shaw
Co-founder
Lisa has spent more than two decades teaching adults and seniors, breaking down complex information into clear, manageable steps. She specializes in digital organization, accessible tech setup, and creating systems that reduce overwhelm for families.
Jeremy Birch
Co-founder
Jeremy brings 20+ years of experience in technology, editing, and process troubleshooting. He focuses on device setup, password systems, digital safety, and scam prevention — especially for older adults who need patient, trustworthy guidance.